Welcome to Arcpoint Health (“the Site,” “we,” “our,” or “us”). By accessing or using this Site and our services, you agree to comply with and be bound by the following Terms and Conditions (“TAC”). If you do not agree with these terms, please do not use the Site or our services.
General Use of the Site
The information on this Site is provided for general informational and educational purposes only related to healthcare administrative services, including but not limited to medical billing services in Texas, medical credentialing services, denial management services, accounts receivable follow-up, and revenue cycle support services.
Nothing on this Site should be interpreted as legal, medical, or financial advice. You should consult with qualified professionals before making decisions related to your practice or operations.
Use of this Site does not guarantee results or reimbursement outcomes.
No Professional-Client Relationship
By using this Site or submitting information through forms, email, phone, or other communication methods, no attorney-client, medical provider-patient, or exclusive business relationship is created.
A formal service relationship with Arcpoint Health is only established once a written service agreement or contract has been signed by both parties.
Any communication made through this Site is not confidential unless and until a formal agreement is in place.
Consent to Contact
By submitting your email address, phone number, or any other personal information through this Site, you expressly consent to receive communications from Arcpoint Health.
These communications may include:
- Email responses and follow-ups
- Phone calls regarding inquiries or services
- Text messages related to service updates or requests
You acknowledge that your consent is voluntary and may be withdrawn at any time by contacting us at 319 654 7259 or by following opt-out instructions provided in any message.
You also agree to receive calls and text messages, including automated messages, in accordance with applicable laws such as the Telephone Consumer Protection Act (TCPA).
Collection and Use of Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Practice or organization details
- Other relevant contact information
This information is used solely for purposes such as:
- Responding to inquiries
- Providing information about our healthcare revenue cycle services
- Scheduling consultations or service discussions
- Delivering requested services
We do not sell or misuse your personal information.
Privacy and Data Security
Your privacy is important to us. All personal information collected through this Site is handled in accordance with our Privacy Policy.
While we take reasonable administrative and technical measures to protect your data, we cannot guarantee absolute security of information transmitted over the internet.
No Guarantee of Results
Arcpoint Health provides professional healthcare administrative services; however, we do not guarantee:
- Insurance credentialing approvals
- Claim acceptance or reimbursement
- Reduction in denial rates
- Specific financial or revenue outcomes
Results may vary depending on payer policies, documentation accuracy, and third-party decisions.
Communication Preferences and Opt-Out
You may opt out of receiving communications from us at any time:
- Email: Click the “unsubscribe” link in any email
- Phone/Text: Reply “STOP” or contact us at 319 654 7259
After opting out, you may still receive essential service-related communications if you are an active client or have an ongoing request.
Limitation of Liability
To the fullest extent permitted by law, Arcpoint Health shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Use or inability to use this Site
- Reliance on any information provided
- Delays in insurance processing or payer decisions
- Errors or omissions in data provided by clients or third parties
All services are provided “as is” and based on available information.
Modification of Terms
Arcpoint Health reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.
Any changes will take effect immediately upon posting on this Site. Continued use of the Site constitutes acceptance of the updated terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
Any disputes arising from the use of this Site or services shall be resolved in accordance with applicable Texas jurisdiction.
Contact Information
If you have any questions regarding these Terms & Conditions, you may contact us at:
Arcpoint Health
633 E Fernhurst Dr Suite 1304, Katy, TX 77450
Phone: 319 654 7259
